Frequently Asked Questions

We'll try to cover all of the most frequently asked questions, but there is likely going to be something we haven't covered.  In that case, feel free to drop us a line through our Contact Us page.  We'll be happy to answer your question(s) as soon as possible.

General

 

Q.  How can I trust you're doing what you say you're doing?

A:  This is, by far, my favorite question because we feel the same way!  That's why we will create a unique, unlinked, and password-protected page for your property that only you and CaveBuug will have access to, which will serve as a digital journal.  On the locked page we will list the date of our visit, what we checked/did, and also post a picture or two so you can rest assured that we are truly performing the service you pay for.

Q.  Would you be able to perform additional visits upon request?

A:  Yes.  All of our packages include at least 3 visits per calendar month, spaced evenly throughout the month (we won't visit your home on the first three days of the month then call it quits; that's totally uncool).  The Pikes Peak package includes the 3 monthly visits, as well as additional check-ins when we receive major snowfall, high winds, or other acts of God.  The Mt. Princeton package includes additional checks on the home on top of the Mt. Bross and Pikes Peak packages.  We only ask that you be reasonable when it comes to your additional home visits -- 20+ might be slightly excessive.  However, if you want your mountain home to get a ton of TLC, we could figure out a custom package for you and your specific needs.  Heck, we could visit twice a day if you want (but that might be overkill).

Q.  How much snow could we really get?

A:  Well, anything above 9,000 feet means a lot of snow.  If you have a home up here, I'm sure you already know we get a TON of snow.  We can receive snow any time of the year and in the Winter months, accumulations can easily reach 1-3', per storm.  That's feet, not inches

Q.  What's the craziest thing you've seen or heard happen up here?

A:  A bull moose charging and breaking a large window.  We didn't see it first-hand, but there are a large number of moose at elevation and they don't understand what reflections are.  Always best to stay away from bull moose during mating season. 
We've also heard stories of bears doing everything they can in order to get at the sugary mixtures within hummingbird feeders.  That's why it's suggested to have hummingbird feeders out of reach (if hung on a tree) or pulled inside when you're not there.

Q.  Are high winds above 9,000 feet really that bad?

A:  Yes, they are...  Just recently, we had a storm with gusts between 75-95mph.  High winds cause a lot of issues in high alpine environments.  For instance, even healthy pine can be blown over during a windy storm.  If close enough to your home, that tree can fall and cause major damage (especially during deep Winter) or it could hit a power line supplying juice to your home.  Unsecured doors have been known to blow open, allowing unfettered access to your home for all the local critters, teenagers, or vacationing passerby.  We've seen chimneys bend or totally break off (even w/ additional support brackets), thus allowing snow and water to enter the home.  We all know how bad water leaks are for homes...  Roof shingles can blow off allowing water to damage the roof.  Some of our own shingles blew off in the 2015/16 Winter.  If you don't have snow fence or other wind protection (trees) on your property, then you will likely have monstrous drifts, making it difficult to access your home.  We'd be happy to dig you out of those.

Q.  Why should I have any of these services?

A:  The simple fact is that you probably bought this cabin to come up to the High Country in order to relax and have fun, not do a bunch of chores.  Let someone else do all the work so that you can just enjoy your vacation home.


Snow Removal

Q. Why do I need a plowing service; can't I just keep parking my car on the road?

A: Simply put, it's a huge inconvenience to the county graders that are out plowing and it creates a road hazard for other drivers passing by.

Q.  Why should I pay you to shovel a path to my door and deck?

A:  We would assume that you own this mountain house so you can come up and enjoy the quiet life up here.  So, let me answer your question with two questions.  Would you want to shovel snow for 1-3 hours after you arrive?  Or, wouldn't it be awesome to have a path carved out, your deck shoveled, stairs cleared, and some wood stacked ready to go for a nice warm fire (Mt. Princeton package) when you arrive?

Q.  Why do I need to rake my roof?

A:  Really, the determining factors for raking your roof is whether you have a metal or asphalt roof and how much of it is North facing.  However, the main reason to rake a roof after heavy snowfall is to reduce the size and existence of ice dams.  If you do a Google search, you're going to find a lot of low and high tech solutions to ice dams.  We tend to prefer low tech, manually raking a roof.  It gets us outside and we get to use our snowshoes in the really deep areas!  High tech is cool, we've tried some of those solutions, but there are so many potential unknowns that could cause issues.  The more complicated your ice dam mitigation becomes, the more things that can eventually break.  We like to keep it simple

Q. I've heard metal roofs are better than asphalt?

A: They both have their pros and cons, honestly. Asphalt roofs are less expensive to install but they are prone to ice damming in shaded areas (even sunny areas if we receive a lot of snow). Metal roofs do a great job of letting snow and ice slid right off the roof without any need for raking. However, it's important to know that if there are stairways or decks under the eve of a metal roof, you will get a LOT of snow deposited on the deck and stairs. During heavy snowfalls and warmer weather immediately afterwards, all that ice and snow can come barreling down on the deck and stairs then rip the railings off. It's happened to many neighbors.


Caretaking

Q.  What do you mean by "oversee in-home maintenance and cleaning appointments"?

A:  If you have a contractor coming to repair an appliance or something else in or on your home, we'd be happy to meet them, let them in (if need be), and lock up when they're finished.  Most folks up here are trustworthy, but we prefer to trust, then verify.

Q.  What do you mean by "arrival preparations"?

A:  Well, depending on if you've driven in from the Front Range, or in from out of State, it would be nice to simply relax once you arrive, right?  We understand how nice it is just to arrive and start enjoying the mountain life.  As such, included in our Mt. Princeton package, is a service to prepare your mountain house before you arrive.  That meaning could vary for each individual, but for the most part, having wood on the deck, the furnace and some lights turned on, and maybe even a fire started is a nice thing to come home to.  The only thing we ask is that you let us know approximately when you plan to arrive. ;)

Q.  Why do I need a caretaker?

A:  Well, there are a multitude of reasons to have a caretaker. We've needed to ensure realtors lock up and turn lights off after a showing. Having a caretaker come by after a big wind storm could more quickly notify you of a downed tree that has hit the home or a power line. I could go on, but that might get a little tedious.


Tree & Slash Service

Q.  Why clear dead wood and fallen trees from my property?  Doesn't some of that create a habitat for woodland critters?

A:  High alpine homes located in and around National Forests have a lot of standing and fallen fuel.  It's incredibly important to have cleared out most of the slash (fallen detritus) off your property so that, in the event of a forest fire, there is less fuel that will burn.  This helps firefighters save your home and it also makes your insurance company happy. Improving visibility and 'curb' appeal doesn't hurt as well.

While it's true that slash, stumps, rotting logs, and low-hanging limbs do create habitat for many little critters we love up here, there is a balance, just as with anything in life.  You don't want TOO much slash on the ground because it literally adds fuel to the fire in the case of a conflagration.  At CaveBuug, we strive to clear land for aesthetics, but also leave strategic stumps, logs, and branches for the animals we share this land with.

Q.  How much slash will CaveBuug clear and what does this service entail?

A:  During the Summer months each visit will include slash clearing if you have the Mt. Princeton package.  Each visit we'll haul away up to half a chord (64 cubic ft.) of slash, bucked logs, ladder fuel (dead or trimmed branches), and felled trees.  At times, and at the discretion of the owner, we'll thin mature trees in order to make your property's habitat more healthy.  We will check with you first regarding adult trees that could be thinned in order to allow room for saplings to grow.

CaveBuug believes in maintaining the natural beauty of your property so we do not use heavy machinery to perform our slash service.  Big and heavy machinery destroys habitat needlessly and they're disruptive to such a serene environment.  We remove ladder fuel by limbing dead branches from standing trees, which in turn improves the yard aesthetics, and allows for better visibility on your land (believe us, you want some visibility at night...).  If there are trees that are being used as natural walls to block prying eyes, we will not trim those trees.  All wood will be hauled away, unless you have the Mt. Princeton package, in which case we will cut, split, and stack usable wood on your deck for easy access. Convenient, huh?