Happy Thanksgiving from our family to yours! We are grateful to serve you for another glorious winter season in South Park. But we would be remiss if we didn’t give a big shoutout to Ullr, who celebrated the start of the holiday season by giving us a White Black Friday! We woke up to about 4-5 inches on our little corner of the mountain, and the guys set off to start knocking it out after breakfast when the storm started to taper off.

For those of you who are new this season, I want to start by welcoming you to the route! We are proud to be part of the South Park community and to serve our clients with integrity and care. I’d also like to let you know a few things about how we operate.

If you are on a monthly contract, you don’t need to call us to plow. As long as there are 4 inches of fallen snow on the ground, we will be there. This is a fire and forget situation.
If you are on a one-time push or reduced rate contract, text Carey or Christin and we will make sure you’re on the route for this storm.
Our terms state that we will have your driveway plowed within 48 hours of a storm ending. This means that once the storm stops, we will start the route, and have 48 hours to clear your driveway. Please be patient, and understand that there are 149 other people just like you, waiting for us to clear them out, and just like you, they all agreed to our terms which gives us 48 hours to get to them. We don’t require this out of laziness, but rather so that we can clear driveways to our exacting standards, and make sure that everyone gets got in a timely manner.
We don’t alter our route unless it is an emergency, so please do not ask us to. No exceptions. We plan our route well in advance so that we can maximize our time and minimize our fuel usage. Dropping everything to come to you not only wastes time and fuel but also delays the rest of the route, which is unfair to the rest of our clients.
Please do not reach out to Christian or Clint while they are plowing. Answering client questions can be a distraction and can cause delays, as well as put their lives and your property at risk. We all know no one wants that, so if you do have questions, please reach out to Carey or Christin, and we will respond to you as soon as it is possible.

Please let us know if you have any questions, comments, or concerns.

Happy winter, everyone!